Effective Date: 1st of October, 2024
Your privacy is important to us at SBK Gold And Diamonds (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.sbkgoldanddiamonds.com, and purchase our products.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account or make a purchase, we collect information such as your name, email address, phone number, billing address, shipping address, and payment information.
- Non-Personal Information: This includes data such as browser type, device type, IP address, pages visited, and the time and date of visits.
2. How We Use Your Information
We use your information for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you regarding your orders and our services
- Enhancing your shopping experience on our website
- Sending promotional communications (if you opt in)
- Analyzing usage trends to improve our website and services
- Complying with legal obligations and preventing fraud
3. Payment Processing
We use trusted third-party payment processors to handle payment transactions securely. We do not store your payment information on our servers. Please refer to the privacy policies of these third-party providers for their practices.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except:
- To service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
- To comply with applicable laws, regulations, or legal requests.
- To protect our rights, privacy, safety, or property, or that of others.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
As a user in India, you have the following rights regarding your personal information:
- The right to access the personal data we hold about you.
- The right to correct any inaccurate or incomplete data.
- The right to request the deletion of your personal data, subject to our legal obligations.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at vineet.tyagi4@gmail.com
Thank you for trusting us with your information!